Students on campus

Academic Unit Support

Working in a distributed model of support, the Information Technology Division provides hardware, software and training support for the campus community. Several colleges have a “Local Tech Team” that provides primary support to their academic areas. For areas listed as Primary Support, please contact that team first.

In an effort to promote social distancing, the Division of Information Technology and all local academic technology teams will not take walk-ins and will only be scheduling next-day appointments (Monday – Friday) for repairs or swaps. To reach out, please email or leave a voicemail using the information below.

Support by Local Academic Technology Departments

For primary groups, we encourage all clients to reach out to your local tech team as your first point of contact and if they are unavailable the IT Service Desk will provide secondary (back up) assistance.

CCHL – College for Community Health
CEEL – College for Education and Engaged Learning

CCHL & CEEL Technology Services (CCTS)

Location: UNIV-2103
Main Number: 973-655-4457
Email: ccts-support@dos5.net
Jesse Miller, Interim Director of Technology Services

CSAM – College of Science and Mathematics

Location: RICH-110
Main Number: 973-655-5414
Email: csamhelp@dos5.net
Joseph Youn, Director of Computer Operations for Research and Education

SBUS – Feliciano School of Business

Location: SBUS-230
Main Number: 973-655-5491
Email: sbustech-supp@dos5.net
Roger Salomon, Director of Technology Services

 

Support by Information Technology

Information Technology provides primary technical support for the following academic areas:

CHSS
– College of Humanities and Social Sciences
CART– College of the ARTS
CCS– Center for Center for Clinical Services
GRAD– Graduate School
LIB– Harry A. Sprague Library
NURS – Nursing School
UC– University College

For support, please contact the IT Service Desk at 973-655-7971 or email itservicedesk@dos5.net.
For questions regarding technology purchases, please contact Jason Francis, Director of IT Support Services, at francisj@dos5.net.

For non-standard equipment questions and AV Support

CART Technology currently provides support for non-standard equipment, software, labs, Audio-Visual technology, and digital signage. Please find a listing of their contact information.

CART – College of the Arts

Location: MHRD-024
Main Number: 973-655-5224
Email: carttech@dos5.net
Brian Carter, Technology Coordinator

Graduate School

Location: NURS, 4th Floor
Main Number: 973-655-7287
Michael Stuhlmiller, Director of Technology